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Privacy Policy

Last updated: January 2025

Introduction

At AudioVenture, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

We are committed to protecting your privacy and ensuring you have a positive experience using our app. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Create an account (optional - app works without login)
  • Make in-app purchases
  • Contact us for support
  • Participate in surveys or feedback

Automatically Collected Information

When you use our app, we may automatically collect certain information, including:

  • Device information (model, operating system, app version)
  • Usage data (features used, time spent in app)
  • Location data (only when using GPS features, processed locally)
  • Crash reports and error logs

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage purchases
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is stored securely using industry-standard encryption. We use Firebase services which comply with international data protection standards.

Important: Our app is designed to work offline. Most of your data (tour progress, preferences) is stored locally on your device and never leaves your device unless you choose to sync it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Portability: Request transfer of your data

To exercise any of these rights, please contact us at [email protected]

Third-Party Services

Our app uses third-party services that may collect information used to identify you:

  • Firebase: For app analytics, crash reporting, and cloud storage
  • Google Maps: For map display and location services
  • App Store / Play Store: For app distribution and in-app purchases

Please review the privacy policies of these third parties for more information on their data practices.

Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

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Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

General Contact: Contact Page